Privacy policy

This website is managed by VYNEX, a public limited company with capital of 1,000,000 euros, head office address 22 Grand Rue – 08 350 Thelonne, registered with the Sedan Trade and Companies Register (unique ID 833 036 890).

VYNEX is committed to ensuring the privacy of users and processes all personal data in accordance with the EU’s General Data Protection Regulation (GDPR) and all other relevant laws.

This privacy policy outlines which information we collect, why we collect it, how we plan to use this information and the choices available to you regarding use, access to and correction of your personal data.

Collecting and processing personal data

If you use this website purely as a source of information – i.e., without signing in or providing any other information – we will only gather the personal data sent by your browser to our server. Should you wish to consult our website, we gather the following data, which is necessary from a technical point of view in order for our site to function, and to ensure both stability and security.

Queries and other activities

When you contact us, either by email or through our contact form, we store the data which you share with us (email address, name and telephone number, as the case may be) so that we can get back to you. When our contact form asks you to share information which is not necessary for the purposes of contacting you, this will always be marked as optional. We use this information to process your request in the best possible way. Sharing this information is completely voluntary and is only ever done with your consent. In cases where channels of communication are necessary (e.g. email address, telephone number), you will also agree to us contacting you via these channels of communication in order to process your request. You can, of course, withdraw this consent at any time.

We will delete any data that is collected in this way once storing it is no longer necessary, or we will limit processing in accordance with the legal obligations regarding storage.

The use of cookies

Cookies are not able to run programs on your computer. Their purpose is to make the browsing experience easier and more user-friendly.

3.1 Blocking cookies

You can change your cookies settings in your browser. You may wish to block third party cookies, for example, or all cookies. However, doing so may result in you being unable to use all of the features of the website.

3.2 Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This includes Universal Analytics. This makes it possible to attribute data, sessions and interactions across multiple devices to one user and to analyse the activities of a user on different devices.

Google Analytics uses cookies, making it possible to analyse your use of the website. Ordinarily, information stored by cookies in relation to your use of the website will be transferred to a Google server in the USA and stored there. However, when IP masking has been activated on this site, your IP address will be shortened by Google in member states of the European Union or in other states to have signed the agreement within the European Economic Area. The full IP address will only be transferred to a Google server in the USA and shortened in exceptional circumstances. The IP address shared by your browser for Google Analytics purposes will not be linked with other Google data. On behalf of the operator of this website, Google will use this information to assess your use of this website, to compile reports on its activities and to provide the operator with other services regarding the use of their website and the internet. This is in order to meet our legitimate interests with regard to data processing. To ensure processing is legal, we will only process your data with Google Analytics with your consent, in accordance with article 6, paragraph 1, point a of the GDPR. You can, of course, withdraw this consent at any time. Data shared by us linked to cookies, usernames or marketing identifiers will be deleted automatically after 14 months. Data for which the retention period has expired will be deleted automatically once a month. More information on conditions for use and data protection can be found at https://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=de.

You can choose to block cookies by selecting the relevant settings in your browser. However, doing so may result in you being unable to use all of the features of the website.

Your rights

You have the following rights regarding the processing of your personal data:

4.1 General rights

You have the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to object and the right to data portability. Because data processing is based on your consent, you have the right to withdraw this consent without any limit in time.

4.2 Rights relating to data processing based on our legitimate interests

At any time, for reasons linked to your particular circumstances, you have the right to object to the processing of your personal data in accordance with article 6, paragraph 1, point e of the GDPR (processing carried out in the public interest) or article 6, paragraph 1, point f of the GDPR (processing for the purposes of the legitimate interests pursued by the controller), including profiling allowed by this provision. Should you object, we will cease processing your personal data, unless we are able to prove compelling reasons for doing so which take precedence over your interests, rights and freedoms, or if the purpose of the processing is to promote, exercise or defend legal rights.

4.3 Rights regarding direct marketing

Should we process your personal data in the context of direct marketing, you have the right to object to this, including profiling (if linked to direct marketing) in accordance with article 21 paragraph 2 of the GDPR.

If you object to processing linked to direct marketing, we will cease the processing of your personal data for said purposes.

4.4 The right to appeal to the authorities

You also have the right to make a complaint to the data protection authorities regarding our processing of your personal data.

Sharing data with third-parties

Your data will not be shared with any third parties, unless we are required to do so by law, if it is necessary for contractual purposes, or if you have given express prior consent to your data being shared.

We will only share your data with our external service providers and partner companies in cases where this is necessary for the services we provide. In such cases, the scope of the data will be kept to a strict minimum. In the event of our service providers coming into contact with your personal data, we shall commit to ensuring that they adhere to the same legal provisions regarding data protection, in the context of the processing of orders outlined in article 28 of the GDPR. Additionally, please factor in any data protection advice given by service providers. Each individual service provider is responsible for the content of their external services. We will ensure that services conform to the legal requirements, within reasonable limits.

Data security

We have put in place a number of both technical and operational precautions aimed at protecting your data against any harm – whether accidental or deliberate -, loss, destruction or access by unauthorised individuals. We regularly review our security procedures, adapting them to the latest technological advances.